Problem with the GT PRO

[Shabbedai]

Bought a Gt Pro 3 months ago, first it worked fine, after a month though first error came up.

When I turn it on the processor's main database doesnt load and it doesnt respond to anything. Even if I turn it off and then again on it usualy doesnt respond, the database just doesnt load.

It happens sporadicaly, first appeared 2 months ago, then everything worked fine, lately though Im having same problems again.

Im asking where could the problem be and if its possible to repair it without the service.

Also, is it possible to load the factory settings anew?

[talius]

Hi Shabbedai! Hmm!

This doesn’t sound good.
What do you mean with “Processor’s database” anyway?
Is it the patches that don’t load or isn’t there any parameter available on the display?
Whatever it is disconnect the GT from power, try to open the cover make sure you’re not loaded with static electricity and then carefully test every circuit (and component for that matter) and flat cables whether they are attached firmly to their places. But remember – do that very carefully. Are you willing to take this chance? This is only at your own risk.

Is your GT exposed to vibrations, much transporting or sudden temperature changes of the surroundings?

If none of this helps then I think you should take contact with your dealer.
Why is sending the GT for service a problem? If nothing else helps then you have no choice.

talius

[Evilution]

I would definately STRONGLY advice you to NOT open the cover while its under warranty,this will in fact VOID the warranty.

Ive worked as a service engineer for about 10 years now and have been working with electronics for almost 20 years so i know what im talking about,i wouldnt even open it myself if it was under warranty unless i was working for an authorized service center for the product in question.

My advice would be to contact Roland/Boss and ask them what to do,you may need to send it to a service center.

Good luck !